At Cuddly Critters Pet Sitting, we use the Time To Pet client application to make managing your pet care easier, more convenient, and more organized. Instead of searching through emails or text messages to find your upcoming visits, pet instructions, or updates from your sitter, you can access important information in one place. The app gives you a direct connection to Cuddly Critters and makes it easier to request services, communicate with our team, review your schedule, receive visit updates, manage your pet’s information, and handle payments.
Download the Time To Pet App
The Time To Pet Client App is available for both Apple and Android devices. Once your Cuddly Critters account has been set up, you can log in using the same credentials associated with your Client Portal.
Once you have the app installed, we recommend allowing notifications. This helps ensure you don’t miss an important message, scheduling update, or visit report from your pet sitter.
Schedule Your Pet Sitting
Time To Pet makes it easy to request pet sitting services directly through the app. When you need care, submit a service request to the Cuddly Critters office with your desired dates and services. Your request is then reviewed for sitter availability.
Please remember that submitting a request does not mean your visits are automatically scheduled. The office will check availability and confirm your services. Once your request has been approved and scheduled, you will be able to see the confirmed visits in your Time To Pet calendar.
Before your trip, open the app and check your schedule to make sure all of your requested visits have been confirmed and are listed correctly.
You are also able to request additional services or submit a request to change or cancel an existing service through the app.
A good habit: Before leaving town, open the app and review your upcoming schedule. Make sure the dates and services you requested are correct.
Keep Your Pet’s Information Current
Your pet’s profile is an important part of the Time To Pet system. This is where information about your pets can be stored for our team to reference while caring for them.
If something changes, keeping your information updated helps us provide the best possible care. For example, you may need to update:
- Feeding instructions
- Medication or supplement instructions
- Veterinary information
- Emergency contacts
- Behavioral information
- Where supplies are located
- Access instructions
- Changes to your pet’s routine
- Information about a new pet joining your household
If your pet’s routine changes, please make sure the information in Time To Pet reflects that change. You can also contact the Cuddly Critters team directly when something requires special attention.
Communicate Directly with Cuddly Critters
The Conversation Feed is another important part of the app. Think of it as your central communication hub with Cuddly Critters.
You can use it to communicate about your pet’s care, ask questions, provide additional information, and review previous conversations. Keeping pet-care communication within Time To Pet helps keep important information organized and accessible.
This is particularly helpful when you’re preparing for an upcoming trip. Instead of sending information through several different methods, you can keep your pet-care communication together in one place.
Receive Photos and Visit Updates
One of the favorite features for many pet parents is receiving updates while they’re away.
After a visit, your sitter will send a report with information about how the visit went, along with photos and, when applicable, videos. Time To Pet’s Visit Report Cards can include customized questions about the visit and can be accompanied by notes and pictures. Updates are delivered through the client’s Conversation Feed and may also be sent by email or text depending on the account settings.
That means you can be on vacation, at work, or simply away from home and still get a glimpse of how your pets are doing.
Photos aren’t just a fun bonus. They can also give you reassurance that your pets are eating, playing, relaxing, and enjoying their time with their sitter.
Look Back at Previous Visit Reports
Your Time To Pet Conversation Feed isn’t just for current messages. You can also use it to look back at previous communications and visit reports.
This can be particularly helpful if you want to remember something your sitter mentioned during a previous visit or look back at photos from past pet-sitting stays.
Keeping these updates in one place also makes it easier to maintain a record of your pets’ care over time.
Manage Your Invoices and Payments
Time To Pet can also be used to view invoices and make payments. Clients can make payments through the Client App or Client Portal when payment processing has been enabled.
Using the app for payments can save you from having to search through emails for an invoice or payment information.
Save Your Favorite Pet Photos and Videos
The app can also serve as a convenient place to access photos and videos shared during your pet’s visits. Time To Pet provides a media gallery as well as options for saving and sharing photos and videos from the Client App.
So those adorable pictures of your dog enjoying a backyard visit or your cat lounging in their favorite spot don’t have to disappear into an email inbox.
Make Time To Pet Part of Your Pet-Care Routine
The Time To Pet app is most useful when you make it part of your normal pet-care routine. Before a trip, check your schedule. When something about your pet changes, update the information. When you receive a message from your sitter, check the Conversation Feed. After your trip, you can easily look back at the visit reports and photos.
A Quick Client Checklist
Before an upcoming pet-sitting visit:
- Check your schedule to make sure your requested services and dates are correct.
- Review your pet information and make sure feeding, medication, and care instructions are current.
- Update access information if your key, alarm, door code, or entry instructions have changed.
- Check your contact information so Cuddly Critters can reach you if necessary.
- Review your sitter’s messages for any questions or information about your upcoming visits.
- Check your payment information if applicable.
- Turn on app notifications so you know when you receive messages or visit updates.
Your Pet’s Care, All in One Place
We know there is a lot to remember when you’re preparing to leave your pets in someone else’s care. That’s why we use Time To Pet. It gives Cuddly Critters and our clients a central place to organize the details that matter most.
From scheduling and pet information to communication, visit reports, photos, and payments, the app helps make the entire pet-sitting process smoother for both you and our team.
If you are a Cuddly Critters client and haven’t downloaded the Time To Pet app yet, we encourage you to give it a try. Once you get familiar with it, you’ll find that having your pet care information right at your fingertips makes preparing for your next trip much easier.
